Contact

A real person answers. Any hour.

Before you order, after it arrives, or two years later if something goes wrong. Write to us and a person who knows the product replies, not a bot.

Replies around the clock, seven days Add your order number and we will have it ready before we reply

Send a message

Include your order number if you have one and we will have it open before we reply.

Email contact@shoppuravo.com

The fastest way to reach us, answered around the clock, seven days a week.

Phone +1 307 355 1858

If you would rather talk it through than type it out. Leave a message if we are on another call and we will ring you back.

Address 1112 S Melrose St

Casper, WY 82601, United States
For returns, please wait for our reply with instructions before posting anything back, so your parcel matches an order.

Where is my order?

Your tracking number is emailed the moment the parcel leaves us, within 48 hours of ordering, Monday to Friday. Track it here.

Sending something back?

Sixty days from the day it arrives, no restocking fee. Email us first with your order number and we send the instructions, so the parcel matches an order when it arrives. The full terms.

Something stopped working?

Every product is guaranteed for two years. Email a photo or a short video and the order number, and we repair it or replace it. More in the help page.